Using PicDrop

Bye bye, Plain Links! Hello, Custom Links!

With today's update (16.11.21), you can create individual "custom links" independently of the gallery name. Sharing new galleries via the previous "plain links" linked to the gallery names will no longer be possible. Existing galleries with active plain links can still be opened until December 15th. To increase the security of your galleries, we take a logical step here.

Read more about what you can and should do to ensure that your clients can still access their galleries in this article.

gallery settings custom link

Plain links? What are Plain Links?

Plain Links are links that don't look like this: picdrop.com/username/3zj7uG6ZR, but for example like this: picdrop.com/username/grandmas-birthday. 

In the security settings of your galleries you could choose between both variants. The Plain Link variant was used to get more readable URLs. However, for the last 4 years the second variant, the "secure link", is the default setting for all new PicDrop users.

So if you are part of the majority of our users who always use the "secure link" to share galleries, you can stop reading here. Nothing will change for you!

You are using Plain Links?

If you use Plain Links regularly or have used them in the past, please note that these plain links will STOP working as of Wednesday, December 15th. This also applies to links that have already been sent. If you currently sent out links to clients, you have 2 options:

  1. You can send a new (secure) link to your clients. Or … 

  2. You can create a new Custom Link for the gallery. 

Go to the gallery settings and edit the Custom Link according to your wishes. You can e.g. use the gallery name as before or enter a completely individual name. Please note, however, that this link is then again less secure than the randomly generated link. To increase security, we strongly advise you to always set a password as well.

The security of your data is important to us

At PicDrop we regularly take security precautions, check our application for improvement possibilities and implement them. In the security settings of each gallery we inform you that Plain Links are not as secure as the "secure links" and can be "guessed". Until now, we have relied more on your personal responsibility in deciding which link you choose and let all photographers decide for themselves what type of link you want to use for your galleries. In the future, we want to support you even more and hope that users will use this function much more consciously than before.

How can I still send pretty, more readable links?

Yes, the time of automatically generated links Plain Links is over - unless you consciously decide to keep using them. In this case you can now edit the address of the link by clicking into the address field and name it individually. This is a new option with a similar result: a readable text link. So you can still create nice URLs for galleries that should be public, for example. But now you are no longer locked into automatically using the name of the gallery as the link! This way you can make sure that a link you sent to your clients in the last days remains available after the change on December 15th. 

gallery settings custom link warning

I have a lot of plain links that need to remain accessible. What now?

Of course, we know that in some cases there are a lot of plain links that need to continue working under their old address. In cases where the number of links is too large to check the settings yourself, or where you do not have an exact overview, we are happy to help. Please contact us at hello@picdrop.com so that we can work with you to convert your old plain link galleries to the new custom links. We are happy to help you!

The upcoming changes in a nutshell

  • You are using only secure links for your galleries? Everything stays as it is and there is nothing for you to do!

  • You have been using Plain Links for your galleries? As of December 15th your galleries will no longer be accessible via the Plain Link.

  • What do I have to do now? The easiest way is to send your clients the new randomly generated link to the gallery. Alternatively you can edit this link in the security settings of each gallery (and thus make the old link usable again). It's best to set a password for the gallery at the same time, if it doesn't have one yet.

I still have questions.

No problem! Write us at hello@picdrop.com and we will be happy to answer all your questions.

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Can I create multiple accounts with the same email address and how can I switch between accounts?

Yes - You can create multiple PicDrop accounts with one email address.

Just log in to your existing PicDrop account and create a new account in the account settings, in the area "Accounts" via the green button ("Create new account").

If you log in again with your known access data after that, we will always ask you which of your accounts you want to access.

While you are logged in, you can switch between your accounts via the menu in the upper right corner or in your account settings without having to log in and out.

Easy as that!

Please note
It's currently not possible to use two or more user accounts with one email address AND still have FTP access to your PicDrop account.
By creating a second user account with the same email address you will lose FTP access to all your accounts. Please only use this function if you don't need the FTP access.

You have already created a second user account and lost FTP access?
To regain FTP access for your main account please delete all additional user accounts. This automatically restores FTP access for your main account.

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How can I protect my images with watermarks?

In your account settings ("Your watermarks") you can upload your logo or other graphics and create multiple watermarks with just a few clicks. You can set the place for the watermark and adjust its size and opacity to your needs.

Don’t forget to "Save & Close" your new watermark settings.
To apply watermarks to all the images in a gallery just navigate to the gallery settings of each gallery. You can activate your watermarks in the "Security" section of your gallery settings.
After you hit "Apply Changes" wait for a few seconds to see the watermarks appear on each preview image in your gallery. It couldn't be easier.

Note: the watermarks will “only” protect the thumbnails and previews in PicDrop, so your clients can’t take screenshots or steal the pictures in other ways. If you activate the download of the original images at the same time, these will not be protected by watermarks because PicDrop will never modify your originally uploaded images.

Find a German introduction video to our watermarks here:

Click here to display this video from Youtube. This will load and transfer data from Youtube. For details, please check our Privacy Policy.

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Color flags or image selection – which one is better?

When is the best time to use color flags?

PicDrop’s color flags are a very simple and quick way to mark those images that you want to use or select in the end.

They are primarily suitable …

  • When only one person should work on a selection. To get started, it requires no training and you can mark images directly. However. that also means color markers can be overridden at any time - and by every visitor to the gallery. So it's a good idea to use the color markers if you are only working with one client in the gallery.

  • To "narrow down" a selection. For example, the client can mark his first favorites "orange", use "green" as the favorites of that selection and "red" for pictures that should not be used. Therefore your client gets through the selection step by step and can approach the final decision.

Pro Tip #1: You can set the gallery up in a way that all the images get sorted by color. This way the color flags will also be visually separated for your clients.

  • For fast, real-time voting, for example, while on the phone or via Skype. Color flags are immediately visible on any computer or smartphone on which the gallery is open. This makes them very well suited to make direct arrangements that the counterpart should see in real time.

They are not suitable …

  • To map selections of multiple people in a gallery. If several people are to express their opinion on a set of images, the color flags often get in the way. One image can only have one color flag at the time. This means that multiple people using color flags in one gallery will always overwrite each others color flags.  Therefore, we advise against the use of color flags when working with several people in a gallery.

When is the best time to use the image selection function?

PicDrop's image selection feature helps you capture and store multiple views of your clients in a gallery. Your clients use them best to set final favorites in a gallery. One of the most important things in creating a picture selection is remembering to save and name them. Therefore nothing stands in the way of further work with the selection.

It is best suited …

  • If several clients should select pictures. You have shared the PicDrop gallery link with several clients and they should each give their assessment of the pictures. Each picture can be selected several times.

  • To set several selections for different purposes. An endless number of image selections can be created in a gallery do not affect the overall gallery. However, the selections should then be named accordingly, so that you can identify them to the respective client or purpose.

Pro Tip #2: Image selections can be moved and copied to a different gallery with just a few clicks.

  • To finalize a selection. By creating an image selection your clients can easily tell you which images are for final editing or go to print.

It is not suitable …

  • As a step by step selection. However, the color markings and their filter options are simply clearer and intuitively understandable for your clients due to the color scheme.

  • For real-time coordination with your client. In order to make arrangements with your client in real time, the image selection is a bit cumbersome, better to use the color markers.

Pro Tip #3: With the Shift key held down, you can click the left mouse button anywhere in the voting mode and draw a blue selection frame. Any image inside the frame will automatically end up in your selection bar at the bottom. More shortcuts can be found here.

Why shouldn't both be activated at the same time?

In general, we recommend to enable only one of them (either color markers or image selection) per gallery for your clients. This prevents misunderstandings and confusion when using PicDrop. In conclusion, the color markers should be understood as temporary markers and image selections as saved image sets that you can recall at any time to continue working in the gallery.

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How can I change the order of my sub-galleries in the menu?

Specifically for weddings and other events that have a time schedule, it makes sense to sort the sub-galleries in a specific order. To set this order, open the parent gallery in which the sub-galleries are located and click on the three items next to the gallery name in the side menu on the left. Select "Sort Sub-Galleries" and change the mode from "Sort Alphabetically" to "Sort Manually". Now you can set the order freely by drag & drop.

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How do I delete a gallery?

There are four ways to delete a gallery:

  1. Open the corresponding gallery and click on the three dots in the upper left next to the gallery name. There click on "delete".
  2. In the gallery overview (listing A-Z), move your mouse over the name of the gallery and click on the three dots in the upper left corner next to the gallery name. Then select "delete".
  3. On the right side of your gallery overview, you will find the same three dots at each gallery, if you move the mouse over the gallery. There, too, simply select "delete".
  4. Finally, you can, as always, login into your PicDrop account with your FTP program and delete the gallery there.
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How do I delete multiple images at once?

To delete multiple images at once, select the images and click on the delete icon in the lower right corner.

To select multiple images at once, press Shift, click the left mouse button and draw a blue selection frame anywhere in edit mode. Any image that is inside the frame will automatically go into your selection. The images in the selection can then be deleted with one click.

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How do I download images to an iPad or iPhone? (iOS)

Unfortunately, storing images on Apple mobile devices is not as easy as it is on Android devices. Unfortunately, we have no influence on that. But we want to make it as easy as possible for you and your clients with this guide. Basically we recommend downloading rather on PC/Macs and not necessarily on mobile devices because our preview function in the galleries on mobile devices is good enough and it makes no difference for your clients if they have downloaded the pictures or not, as long as their mobile device is online and you leave the gallery online for them.

Option 1: Save a single image

1. open the picture in the gallery

2. click on the download button

 

3. the download screen opens and tells you what's next

 

4. tap and hold the image to save it (Haptic Touch) and then press "Add to photos".
The picture is now automatically saved in your "Photos". You can then find and open it at any time using the Photos app.


Option 2: Save all images as ZIP

1. open the gallery

2. click on the 3 dots in the bottom right corner and choose "Download all images as ZIP"

or choose "Download All Images" in the client view

 

3. confirm the ZIP download

 

4. you can now use the download icon and the magnifying glass to go directly to the location where the ZIP was saved

 

5. you now only see the ZIP folder, click on the ZIP folder and unzip it

 

6. by clicking on the unzipped folder you can view all contained pictures and then transfer them to your "Photos". Select all the pictures you want to transfer to your "Photos".

 

7. save the selected pictures to your "Photos" app

 

(These steps apply for all downloads with devices that use iOS 13 or later versions. For all previous iOS versions, the following note still applies:

Please note: after downloading, your files contain a ZIP file. For further processing a ZIP file you or your client need an appropriate app to unpack the pictures into the Photos app. Winzip is a free tool, which we recommend :-)

 

 

 

 

 

 

 

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How do I filter color-coded images in Lightroom, Capture One, Photo Mechanic, Finder and Explorer?

You've probably seen how to filter out your clients' image selections in Lightroom, Capture One, Photo Mechanic, Finder, and Explorer. The whole thing is not only possible with image selections but also with all color-coded images. (Note: The "Image Selection" function must be active in the gallery settings)

The steps in PicDrop

  1. Filter out all images with the desired color markings using the filter function (left side). Now you see only the images with the desired color markings.

  2. Click on "select all images" (bottom left) or use the keycombination of Apple-A or Ctrl-A to select all currently displayed images. You have now created a selection from the color markers that you can filter out locally on your PC.

  3. Click on the "Export Selection" icon in the selection, bottom right. There you will find the various possibilities to filter the selection in Lightroom or in your Finder/Explorer etc. - without a long search.

  4. Optionally, you can save this selection permanently in PicDrop to make it easier to find it again later.

Please continue on your computer with your favourite tool:

The steps in Lightroom Classic

Open the Shooting folder in Library mode

  1. Press the ESC key to display the filters at the top

  2. Select the category "Text"

  3. In the drop-down menu, select "File name" and "Contains"

  4. Copy the file names into the search field

  5. You will now only see the images that were previously saved in the selection.

The steps in Capture One

  1. In Capture One, open a folder with the images you want to filter

  2. In the C1 menu, click Select > Select by > Filename List ...

  3. Copy the content of your clipboard into the search field

  4. Select "Space" as a delimiter below the search field

  5. Click "OK"

All images of your PicDrop selection are now selected in Capture One. You can save them as a new collection or continue working with them however you like.

The steps in Photo Mechanic

1. Open the corresponding project folder in Photo Mechanic 2. Paste the text from the clipboard into the white search field (via menu Edit > Find... or cmd-F on Mac or Ctrl-F on Windows) and set the following search options

  • Find: Any of the words

  • In: All items

  • Searching: ☑️ file names

After clicking "Find" in the lower right corner, Photo Mechanic will select all the photos in your selection from PicDrop and you can continue working with them.
Please note that the search in the upper left corner of Photo Mechanic ("Search my Mac") cannot be used for these steps.

The steps in Mac Finder or Windows Explorer

  1. Open the folder where the pictures are located

  2. Click on the normal search

  3. Copy the file names into the search field

  4. You will now only see the images that were previously saved in the selection.

Please note that the filter text in the Explorer is limited to 259 characters. The filter text in the Finder is limited to 2048 characters or 99 files.

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How do I filter out my clients image selections in Lightroom, Capture One, Photo Mechanic, Finder and Explorer?

In many image editing programs, you can use the file search to display exactly the images of a selection of images from PicDrop. This saves you the trouble of searching for each individual file. Below we will show you how it works.

The steps in PicDrop

  1. Open in the gallery the selection that you want to filter out locally or mark the pictures with the selection function (blue plus sign in the picture overview)

  2. Click on the "Export Selection" icon in the selection, bottom right. There you will find the various possibilities to filter the selection in Lightroom or in your Finder/Explorer etc. - without a long search.

  3. Copy the corresponding file lists to the clipboard.

Please continue on your computer with your favourite tool:

The steps in Lightroom Classic

  1. Open the Shooting folder in Library mode

  2. Press the ESC key to display the filters at the top

  3. Select the category "Text"

  4. In the drop-down menu, select "File name" and "Contains"

  5. Copy the file names into the search field

  6. Only the images that were previously saved in the selection are seen

The steps in Capture One

  1. In Capture One, open a folder with the images you want to filter

  2. In the C1 menu, click Select > Select by > Filename List ...

  3. Copy the content of your clipboard into the search field

  4. Select "Space" as a delimiter below the search field

  5. Click "OK"

All images of your PicDrop selection are now selected in Capture One. You can save them as a new collection or continue working with them however you like.

The steps in Photo Mechanic

1. Open the corresponding project folder in Photo Mechanic 2. Paste the text from the clipboard into the white search field (via menu Edit > Find... or cmd-F on Mac or Ctrl-F on Windows) and set the following search options

  • Find: Any of the words

  • In: All items

  • Searching: ☑️ file names

After clicking "Find" in the lower right corner, Photo Mechanic will select all the photos in your selection from PicDrop and you can continue working with them.

Please note that the search in the upper left corner of Photo Mechanic ("Search my Mac") cannot be used for these steps.

The steps in Mac Finder/Windows Explorer

  1. Open the folder where the pictures are located

  2. Click on the normal search

  3. Copy the file names into the search field

  4.  Images that were previously saved in the selection will only be seen

Please note that the filter text in the Explorer is limited to 259 characters. The filter text in the Finder is limited to 2048 characters or 99 files.

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How do I prevent visitors from seeing the sub-galleries of a gallery?

To ensure that visitors of a gallery do not have access to existing sub-galleries, the item "View Sub-Galleries" in the parent gallery must be inactive. Thus no one in the parent gallery can see the lower galleries - and vice versa.

See also: How do I prevent visitors to a gallery from accessing the parent gallery?

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How do I prevent visitors to a gallery from accessing the parent gallery?

To ensure that visitors to a sub-gallery in the left menu do not have access to the parent gallery, the option "Navigation to sub-galleries and vice versa" must be inactive in this parent gallery. Therefore, no one in the parent gallery can see the sub-galleries - and vice versa.

In order to additionally prevent a "clever" visitor from shortening the address of a sub-gallery by one level and still being able to access the parent gallery, we recommend using the "secure link". This link consists of only one code and does not allow any conclusions on your folder structure. You can find it in the "Send" section.

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How do I rename a gallery?

There are several ways to rename a gallery:

  • Open the gallery and click on the three dots right next to the gallery name on the left side of the screen. Click on "rename".
  • In the gallery overview (listing A-Z) move your mouse over one of the gallery previews on the right. Three dots will appear on the lower left side of the gallery. Chosse "rename" in this menu.
  • On the left side of your gallery overview, you will find a list of all your galleries. Hover above a gallery namen with your mose and the same three dots will appear. Simply clicke on "rename".
  • Finally, you can log in to your PicDrop account with your FTP program and rename the gallery there.

Please note that renaming a gallery will not change the external link of your gallery. If you want to change the external link you can find all the options in the gallery settings in the Security tab. You can find all the details here: The gallery settings in detail.

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How do I switch between mobile and desktop view on smartphone, iPhone, iPad, Tablet?

Every smartphone and tablet should automatically display the better, mobile version. To switch to the mobile version, tap on the white menu at the bottom right. There you can switch to the desktop view. If you want to switch back from the desktop view, you will find a corresponding option above the gallery.

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How do I upload images directly from Photo Mechanic?

There are two ways to upload images to PicDrop when working with Photo Mechanic.

Option 1 - Export to hard disk

Export the images from Photo Mechanic to your hard disk and upload them from there via drag&drop in your browser or via FTP tool.

Option 2 - Direct export to PicDrop

Of course it is also possible to upload images directly from Photo Mechanic to PicDrop. PicDrop supports direct upload via FTP and thus all programs that offer an FTP upload.

Here are the necessary steps for a successful upload:

  1. Select the images to upload
  1. Click on "File" - "Upload...." or "FTP Photos as..."
  1. Select "SFTP" as uploader and set all necessary file preferences.
  1. Click on "Connections..." and set up your connection here. All the necessary details can be found here.
  1. Close the connection and click on "Send" in the lower right corner of the main window.

  2. Watch how your pictures are uploaded or use the free time to look out the window.

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How do I use color flags?

The color markings, which you can find above each thumbnail in the image overview and below each opened image, are intended to better capture the different stages of image processing or image selection.

For example, you can mark pictures with the color "green", which you feel is finished, and your client can set them to "final" if he agrees or downgrades them to "orange" if he still has change requests. This is just one example of many ways you can use the color markers.

We have deliberately kept the functionality open because every photographer and every client has his own way of working. Soon you will also have the possibility to label the three colors in your account settings yourself.

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How to copy or move images to another gallery

You can easily move or copy pictures from their current gallery to another gallery in PicDrop.

This is a step by step guide on how to do this.

First select the pictures you want to move or copy. To do so, click on the blue plus sign that appears in the upper left corner of the image when hovering the mouse over it.

Pro tipp: You can also quickly select any number of images to copy or move from a saved selection or any filter set in the filter bar.

When you have selected all images, click on the Move / Copy images icon located in the export bar at the bottom of the screen.

In the opening menu you can now choose whether you want to move or copy the pictures. Select the desired target gallery in the list of your galleries or simply create a new gallery in the lower left corner.

Confirm the selected action with the button at the bottom right.

The success message shows you that all pictures have been copied or moved.

With a click on the button "Go to target gallery" you will be taken directly to the target gallery.

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The PicDrop contact sheet

We have included this feature of analogue photography in PicDrop, so that every photographer has the possibility to save a contact sheet of his or her galleries from within PicDrop. There, e.g. printed out, notes can also be entered by hand.

Contact sheet english

What is a contact sheet used for?

A contact sheet is a great way to compare, evaluate and get an overview of your images - exactly because the images are shown in a small size and all together.

On the contact sheet you have all images of the gallery at a glance and can also choose whether the color markings, comments and selections from PicDrop should be directly visible.

contact sheet parameters

The contact sheet always contains all images of your gallery, as already in analogue times the whole film roll was content of the contact sheet.

How do I create a contact sheet in PicDrop?

You can create a contact sheet in every gallery by clicking on "print contact sheet" in the gallery menu...

contact sheet in gallery

... and then either print it, or save it as PDF with the help of the system dialogue.

print contact sheet
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What are team members in a PicDrop account?

The team member function allows you to work together with several people in one PicDrop account. Each team member uses his own access data and can access galleries and settings of the PicDrop account with individually adjustable access rights.
Team members are an exclusive feature of PicDrop’s Business Plan. All details about setting up and using the team member function can be found here: https://www.picdrop.com/web/faqs/team-members/
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Which keyboard shortcuts does PicDrop support?

With PicDrop you can also use shortcuts. This saves you a lot of time and it is also much easier for your clients to make a selection quickly. Here are the most important shortcuts and key combinations:

When images are open

You can use these keyboard shortcuts in the large image view:

Space Bar Next Picture
0 Remove image marker
1 Mark image red
2 Mark image orange
3 Mark image green
4 Mark image as final
S Add image to image selection
D Download image
M Magnifier
Tab Fullscreen
R + Enter Delete Image

Continuously pressing Shift or Alt and cursor keys (left and right), displays the images one after the other without animation.

In the image overview

In the overview of all images within a gallery, you can use the following keyboard shortcuts if you hover your mouse over an image at the same time without clicking on it.

1 Mark image in red
2 Mark image in orange
3 Mark image in green
4 Mark image as final
Spacebar Show picture info
S Add image to image selection
D Download picture
Cmd + A Add all currently displayed images to image selection
Cmd + D Deselect all currently selected images

Please note, the mouse is not used for selecting/deselecting all images (last two shortcuts).

In combination with the left mouse button

Shift select images
alt deselect images

With the Shift key held down, you can click the left mouse button anywhere in the voting mode and draw a blue selection frame. Any image inside the frame will automatically end up in your selection bar at the bottom.

With the alt key pressed, you can draw a red frame with the mouse, which works the other way around: all images in the red frame are removed from the current selection at the bottom of the screen.

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Which link can be used to access my galleries externally?

The galleries in your PicDrop account can be either private or externally available.

Private galleries

If you set a gallery to private, this gallery will only be visible to you as the owner of the PicDrop account when you are logged in.

… or externally available galleries

If you set the gallery to be available externally (and this will be true in most cases, because you want your customers to be able to see their galleries), then we will always automatically create a randomly generated link for each gallery. This link consists of a random combination of numbers and letters.

For example, an externally available link may look like this: https://www.picdrop.com/username/sKdzPJbtGD

You would rather use a custom link for your gallery?

No problem - you can change the randomly generated link for a gallery at any time!

Just type the desired name into the field for the custom link. Save the custom link with the button Apply Changes and from now on the gallery is only accessible via this custom link.

This is how a custom link can look like: https://www.picdrop.com/username/2021-12-XMAS-Shooting-outdoor

You can use the button Insert gallery path as custom link, which you will find directly below the field for the custom link, to automatically insert the name or the entire path to your gallery as a custom link.

ATTENTION The simpler the structure of your custom link, the higher the probability that third parties can get access to your galleries by mere guessing of the link.

That is why we advise you to use only the automatically created, randomly generated links for your galleries.

If you do decide to use custom links, please always use a password for your galleries so that no one can get into your gallery by simply guessing the gallery link.

Where can I find the link for a gallery?

You can find the current gallery link in three places:

  • via the send button at the very top of the gallery

  • in the gallery settings in the section labeled Security

  • in the address bar of your browser

If you have set a password for the gallery, you will find it in the gallery settings or via the send button!

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How do I change the default sharing text to send my galleries?

If you want to send a gallery to your clients, you can either copy & paste the link to the gallery and send it via any channel. Or you can send a mail using the "Send" button within the gallery. Here PicDrop gives you by default a general text, which fits every situation, but doesn't look very individual.

If you would like to make this text more personal, you can adjust it in the account settings. Open there the point "Your text templates" and click on "Create new template".

There you will see the standard text in an editor. In this editor you can customize the mail as you like and save it under a name. Beside the (only visible for you) name of the template and the subject the e-mail is divided into 4 areas:

  • Greeting and beginning of the message

  • Note to the gallery password

  • Note on the PIN in the presentation mode

  • End of the mail and farewell

You can freely edit points 1 and 4 and be creative. It is important that you do not forget to insert the placeholder for the gallery link. All placeholders are already included in our template. However, if you have deleted them and want to insert them again afterwards, you can place them again in the text at any time using the "Insert placeholders" function. Make sure that the placeholders for the "Password" and the "PIN" end up in the respective areas 2 and 3.

You can also freely edit the already mentioned areas 2 and 3. But: It is important to know that these areas are only inserted into your mail when the respective function is active in the gallery to be sent. The sentence "The password is "password123". (without quotation marks)" is only inserted if a password is active at all. This ensures that you will never forget to send the password for a gallery. PicDrop thinks about it for you. The same applies to the PIN to switch to the Edit Mode. So it doesn't make sense to put these topics in item 1 or 4. Just keep them separate and leave the rest to PicDrop.

Of course you can create as many templates as you want. Afterwards you can open your templates in the "Share" area of each gallery with one click and save a lot of work with each gallery sent to you. When sending, you can then decide whether you want to send the mail via your own mail program or via PicDrop.

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How do I change the order of my images?

Please check the appearance tab in your gallery settings. Here you can define the criteria after which your pictures should be sorted automatically.

You can sort your images by …

  • file name
  • color flags
  • capture time
  • upload time
  • file type
  • file size
  • image dimensions

If you want to sort by capture time this info must be stored in the image’s EXIF data.

You can also reverse the sorting direction (e. g. images sorted by file name from Z to A instead of from A to Z) by activating the "reverse order" option.

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How and when will I be informed about new colour markings?

If your client adds new color markings to your images or changes or removes existing ones, you will always receive an email. All new selections or changes are listed in this mail. Existing markings that have not changed are not listed there. You can view them at any time in the gallery. The email is always sent 5 minutes after the last color marking.

If you no longer want to receive these emails anymore, you can deactivate them in the notifications section of your account settings.

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