First Steps

How do I create a new gallery?

There are several ways to create a new gallery:

In your browser

Click on "Create New Gallery" in your gallery overview, enter the preferred name of your new gallery and click on "Create gallery" or press ENTER. You will automatically be taken to the new gallery and you can start uploading your first files.


Important info about the Lightroom plugin.

We are currently building a completely new picdrop Lightroom plugin - to give you more features and more reliable uploads.

Upload via the existing Lightroom plugin can only be used with picdrop accounts registered before June 2022. More info on the new Lightroom plugin for picdrop can be found here

FTP access

only for accounts created before June 2022

In your FTP program, log into your picdrop FTP account and create a folder. Ready! The gallery is created with it and you can upload files to the gallery at any time via FTP, Lightroom or in your browser.

Don't forget your gallery settings!

For all three ways, you should remember to check the gallery settings afterwards and if necessary set what your client is allowed to see and do in the gallery.

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How to upload my first files?

After you've signed up for your free picdrop account there are many ways to upload your files to picdrop:

Drag & Drop

Simply mark the files you want to upload in Apple Finder or Windows Explorer and drag them anywhere in your open gallery. (No need to drag them on the hint field for the "Drag & Drop" upload.) Then release your mouse button. Your upload starts immediately without you having to do anything else. You can check the status of your upload on the bottom right.

Use the upload button

In the hint field for the "Drag & Drop" upload you will also find a classic upload button (green). By clicking on it, you can search in your Finder or Explorer and also select several files at the same time.


only for accounts created before June 2022

You can also manage and organize your galleries and files via FTP. You will find the login data in your registration mail and instructions on how to set up your FTP program in the FAQ section "How do I set up my FTP program correctly?"

Lightroom export

Important info about the Lightroom plugin

We are currently building a completely new picdrop Lightroom plugin - to give you more features and more reliable uploads.

Upload via the existing Lightroom plugin can only be used with picdrop accounts registered before June 2022. More info on the new Lightroom plugin for picdrop can be found here

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How do my clients get to their galleries? Do they need an account?

Your clients do not need an account or login.

Nevertheless, there are two different, easy ways to send galleries to your clients.


Send your clients the direct URL to your gallery - they don't need to log in unless you have set a gallery password in the gallery settings. This is the fastest, most convenient and most used way.

You can send the address to them by e-mail, messenger, etc. Or conveniently via picdrop by clicking on "Share" in your gallery.

Via client login

You can create clients logins in your account settings. You can set a login and assign it to one or more galleries to which your client will have access. Afterward, you point your client to your picdrop URL ( There he/she will find a login field in which he/she only has to enter his/her password. After the successful login, your client will see an overview of all the galleries that have been activated for him/her. It is important to understand that the client login has nothing to do with the password of a single gallery.

Furthermore, it is important to know that noone is able to see your gallery overview. This overview is reserved for you, as the account owner only. Therefore, it makes no sense to refer clients to your own picdrop URL unless you have created a client login for them.

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How do I set the functions and look for a gallery?

In each of your galleries, you can activate or deactivate all functions individually. You can tailor your galleries perfectly to every client and every project. You are able to do this in each gallery in the upper right corner under “Gallery Settings”.

General settings

picdrop gallery settings general settings for welcome message, downloads etc.
  • Welcome Message: Here you can welcome your clients to their picdrop gallery or give them specific instructions along the way. The text will always be displayed on top of the gallery.

  • Downloads: Here you can specify whether your clients may or may not download your original files.

  • Arrangement: Here you select how your files will be sorted: by file name, capture time, upload time, file type, file size, and image dimensions. You can also group all images by color flags or file type.

  • You can also decide if your clients should be able to navigate to sub-galleries and vice versa.

  • picdrop is available in English and German, here you can define in which language your clients should see picdrop. If you do not set anything, picdrop automatically detects the browser language of your clients and then displays the gallery in German or in English.

If you want to change the header image you can find detailed instructions right here.

Edit Mode

picdrop Gallery Settings for Edit Mode including file information, selections, color flags, client upload etc.

picdrop’s Edit Mode is for collaborating and communicating with your clients. Here you can decide what your clients can do.

  • Layout: Here you define the appearance of your gallery and how your files should be arranged.

  • File information: Choose what your clients can see when clicking on a single file.

  • Picture selections: With the picture selection function you can set specific photos in a gallery. With a click on the blue + at the upper left edge of the preview picture, the file is added to a set of selections. After completing an image selection, it must be saved and named.

  • Color markings: With the color markers you can very quickly and easily make decisions and assessments with your clients. In the gallery overview at the upper right edge of the preview or in the single picture display under each file, the color marking menu appears and each color can be selected with a single click. The colors red, yellow, green and FINAL are available.

(Pro-Tip: Sort the images in the “Appearance” area by color markers and downwards. This automatically sorts your images in the overview according to color and displays them separately, which makes it extremely easy to filter out favorites.)

  • Comments: By activating the comments your clients have the possibility to write comments on each file in the gallery. The comments will be displayed at the bottom left of the files and can be created in the same place.

  • Client upload: If you want your clients to upload files to the gallery as easily as you can, then activate the client upload.

  • Print contact sheet: For further coordination, you can also activate the option for your clients to print a contact sheet.

Presentation Mode

picdrop Gallery Settings for Presentation Mode

The Presentation Mode is a specific way for you to deliver a gallery to your clients. It focuses on the beautiful presentation of your pictures and videos and puts the practical picdrop functions in the background. The Presentation Mode is available for you in some plans (starting with Pro). All features of the Presentation Mode are also available in detail in our FAQ.

  • Starting the gallery in Presentation Mode: The essential setting for the Presentation Mode is its activation/deactivation.

  • Since some of the familiar picdrop functions are not active in the Presentation Mode, if you would still like to use these functions with your clients, you should activate the switch to Edit Mode. You can apply this change by entering a 4-6 digit PIN number.

  • You can hide red marked images / videos in the Presentation Mode from the gallery, so you can only present the best results.

  • Below these three functions, you find are all the settings with which you can customize the appearance of the gallery in Presentation Mode: being background color, appearance of the header image, as well as sizespacing and edges of your thumbnails. All other gallery components such as buttons and social links conveniently adapt to your settings for the appearance of the gallery.

You can find more detailed information in our separate FAQ articles about gallery designbackground colortitle settings, setting a gallery’s header imgage and thumbnail settings.


picdrop Gallery Settings Security including external address and password of a gallery

Here you are able to protect your pictures with a watermark and password. But above all, you can specify the address at which your gallery should be accessible.

  • Gallery Links: There are several ways your gallery links can look. For each gallery, we always create an externally available, secure link first, which consists of a randomly generated string of letters and numbers. In addition, you have the opportunity to edit the link individually and enter the wording that you would like to use for the custom link to the gallery instead of using the random string. By clicking on the "Insert gallery path as custom link" button, you can also select the gallery name and gallery path as link wording. If you set your gallery as private, it will only be visible to you as an account owner and to client logins.

  • Password: Regardless of the shape of the gallery link, you can create or have an additional gallery password created for each gallery. We generally recommend this additional step to secure the gallery to all our users.

  • Watermark: To protect your pictures, you can activate the picdrop watermark function. For this purpose, enter one or more desired watermarks in your account settings, for example with your logo. These can then be selected in the gallery settings.
    Please note: Activating and disabling watermarks for a gallery can take some time. Please be patient while the function is applied before making any other adjustments to the gallery settings. It is also important to know that we do not overwrite the watermarks on your original pictures since we will never change your files. Instead, we put the watermark over the thumbnails so they are protected from screenshots. Even though watermarks are enabled, the original files can be downloaded. Make sure to deselect download as a function in the gallery settings.

Don’t forget to save!

If you have set everything, you can save your settings by clicking on “Apply Changes“. To make sure that your clients gets exactly the settings you expect, select “Client View” in the top right corner to see how your clients will see the gallery!

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How do I change the order of my images & videos?

You can define the criteria by which your files are sorted and grouped in each gallery. You can do this in the gallery settings under "Genera Settingsl".

how to sort and group files in a picdrop gallery

You can sort your files by the following criteria:

  • File name

  • Capture time

  • Time of upload

  • File size

  • Image dimensions

In order to be able to sort images according to the time they were taken, this information must be stored in the Exif data of your images.

You can also group files in your gallery. They will then be displayed in the gallery in individual sections. 

You can group your files by these attributes:

  • Color flag

  • File type

For example, all files marked with the green color flag will be displayed in a separate section. Within this section they will be sorted according to your desired settings. 

Each sorting and grouping can also be displayed in reverse order (e.g. files sorted by file name from Z to A instead of from A to Z) by activating "Reverse order".

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How to copy or move files to another gallery?

You can easily move or copy files from their current gallery to another gallery in picdrop.

This is a step by step guide on how to do this.

First select the files you want to move or copy. To do so, click on the blue plus sign that appears in the upper left corner of the file when hovering the mouse over it.

Screenshot start selection with blue Plus

Pro tipp: You can also quickly select any number of files to copy or move from a saved selection or any filter set in the filter bar.

When you have selected all files, click on the Move / Copy icon located in the export bar at the bottom of the screen.

Screenshot Move/Copy icon

In the opening menu you can now choose whether you want to move or copy the files.

Select the desired target gallery in the list of your galleries or simply create a new gallery in the lower left corner.

Screenshot of chosing a target for the Move/Copy task

Confirm the selected action with the button at the bottom right.

The success message shows you that all files have been copied or moved.

Screenshot of success message after moving/copying and switch to target gallery

With a click on the button "Go to target gallery" you will be taken directly to the target gallery.

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