Can I create a new gallery as a Team Member?
Can I create multiple accounts with the same email address and how can I switch between accounts?
Yes - You can create multiple PicDrop accounts with one email address.
Just log in to your existing PicDrop account and create a new account in the account settings, in the area "Accounts" via the green button ("Create new account").
If you log in again with your known access data after that, we will always ask you which of your accounts you want to access.
While you are logged in, you can switch between your accounts via the menu in the upper right corner or in your account settings without having to log in and out.
Easy as that!
It's currently not possible to use two or more user accounts with one email address AND still have FTP access to your PicDrop account.
By creating a second user account with the same email address you will lose FTP access to all your accounts. Please only use this function if you don't need the FTP access.
You have already created a second user account and lost FTP access?
To regain FTP access for your main account please delete all additional user accounts. This automatically restores FTP access for your main account.
Details about the PicDrop Business Plan
Our Business plan is the best way to work together about all your photos as a team.
Our Business plan includes all the advanced features of PicDrop. Additionally the Business plan allows you to invite team members into your PicDrop account to be able to work together, smarter and more effectively.
Your advantages with the Business plan:
Collaboration: Invite specific team members to your PicDrop account and manage your images together.
Integration of third parties: Give your image suppliers, agencies and freelancers individual access for smooth collaboration.
Control: With individual access rights, you can control who can access which data and collaborate on your projects.
Real-time communication: Work together internally and externally with image selections, comments, agreements on color flags etc.
Availability: Give your team access to your data from anywhere. Coordinate with colleagues - mobile or on desktop, without any installation.
Smooth transfer: Send and receive all common image formats - simply by dragging & dropping them in your browser.
External provision: Send image collections e.g. for PR/press purposes.
Time saving: Smart voting tools save valuable time for your team.
Automatic archive: Store all assets permanently on up to 1 TB of storage, expandable at any time.
Security: Your data is protected in the cloud. Insecure, local installations are no longer necessary.
German data protection: Of course PicDrop works DSGVO compliant.
The basic price for the PicDrop Business plan already includes 3 team members. Further accesses can be booked flexibly at any time.Link to this entry
How can I add more team members to my business plan?
Our Business plan S already includes three team members.
If you need more, you can of course add more team members to your PicDrop account at any time.
Just go ahead and book our Business Plan M with 10 Team Members or our Business Plan L with up to 15 Team Members included.
You need even more Team Members?
Just contact us at email@example.com and we will be happy to set this up for you individually.Link to this entry
How can I define the galleries a team member has access to?
When creating a new team member, you can specify which galleries the team member can access.
You can also customize the so-called Access scope for already active team members. To do so, click on the three dots next to the name of the team member in your account settings in the Team Members section.
Set Access scope
By default, new team members always have access to all galleries in the PicDrop account.
With the button "Define access scope" you can define that the team member can only access selected galleries. If you set a parent gallery as access scope, the team member will always have access to all sub galleries below it.
By combining access rights and access scope you can easily control which rights team members have in the assigned galleries. Find more info here: https://www.picdrop.com/web/faq/what-is-the-difference-between-the-access-rights-for-team-members/Link to this entry
How can I remove a team member?
When you are finished working with a team member, or if you want to remove a team member from your account for other reasons, you can easily do so in your account settings in the Team Members area.
- Click on the three dots at the end of the team member's line and select "Delete".
- Confirm the question if you want to delete the user with the button "Delete".
Your team member will then receive an e-mail confirming that he/she no longer has access to your PicDrop account. All uploaded data, created galleries, selections, color markings etc. of the team member will remain in your PicDrop account.Link to this entry
How do I become a Team Member in a PicDrop account?
For every PicDrop account in the Business plan there is an account owner who can invite new Team Members. Who that is in your team, you will surely find out from the other Team Members.
As soon as you are invited to a PicDrop account as a Team Member, you will receive an email from us with an invitation to work in a PicDrop account.
Click on the blue Accept invitation button in the email. Attention: this link is only valid for seven days.
You will land on the start page and can enter your first name and last name. This data is visible to account owners and all other Team Members - so stick to a name that you will be recognized by. Click on the blue Join Account button and you will land directly on the gallery overview in your shared PicDrop account.
Once you've done that, we'll send your temporary password to the same email address. Please change the password here in your account settings.
You already have your own PicDrop account with your email address?
No problem: after clicking on the link Accept Invitation in the invitation e-mail you will directly land in the shared PicDrop account to which you have just been invited as a team member. Your access data will not change. And you can switch back and forth between your own account and the new team member account via the menu in the upper right corner.
You are the account owner and want to invite new Team Members?
Please follow these steps: How do I invite a new team member to join my PicDrop account?Link to this entry
How do I invite a new team member to join my PicDrop account?
In your account settings in the Team Members section, you can see how many team members are included in your plan, which team members are already working in your account and you can also add new team members to your PicDrop account.
- Click on the button "Invite New User".
- Enter the e-mail address of the new team member and define the team member's access rights and access scope. You can find more information here:
- Click the "Invite" button.
Your new team member will receive an email with an invitation to join your PicDrop account. It doesn't matter if the new team member already uses his/her own PicDrop account or not.
As soon as the new team member has accepted the invitation, we will send him/her the necessary access details in a separate email. You will also be informed as soon as your invitation has been accepted.
You can always change the access rights and access scopes for existing team members in your account settings.
At the same place you can delete team members from your PicDrop account, see screenshot:
You can find an overview of the differences between Client Logins and Team Members right here.Link to this entry
I am a Team Member and would like to invite someone to a gallery. How do I do it?
You create a gallery and your other team members don't have access? Please contact the account owner - he/she can manage the access for all galleries for all team members. This way, each team member does not have to take care of it individually - and no one can accidentally remove existing access rights for other Team Members.
Details about the different permissions can be found here: What is the difference between the access rights for Team Members?
How do I share galleries with external clients and service providers?
Create a gallery link for the gallery in the gallery settings and send it to the people who should get access. External users will only get access to this gallery (and subgalleries). For them you can set all functions, what exactly is allowed in the gallery e.g. downloads, comments etc., in the gallery settings.Link to this entry
Is it required to have your own PicDrop account as invited team member?
The short answer:
No, team members do not need their own PicDrop account!
The detailed answer:
If you send an invitation to a new team member, we will check if there already exists a PicDrop account under this e-mail address.
If yes, the new team member can simply use the existing PicDrop account and the new team membership to your PicDrop account simultaneously without having to log in and out.
If not, we will send the new team member a link to create an account which will only have access to your shared PicDrop account. We do not force your team members to create their own, independent PicDrop account.Link to this entry
What are team members in a PicDrop account?
What is the difference between client logins and team members?
With both functions you can invite other people to your PicDrop account. However, the functionalities differ strongly in the permissions others may use in your account.
By creating a client login, you can give clients their own gallery dashboard of all galleries approved for them with just one login. Please note: client logins always have read-only access and cannot create, delete or edit galleries. Client logins are included in all PicDrop plans.
With the team members function you can actively let other members of your team or other people (freelancers, project members, suppliers etc.) work in the galleries that have been shared with them. They can also create new galleries as well as delete or edit data and settings if you allow them to do so. Team members are included in the PicDrop Business plan.
|View shared galleries and images|
|Create, delete, move & copy galleries||X|
|Create, delete, move & copy images||X|
|Manage gallery settings, comments, selections, notifications etc.||X|
|Manage account preferences||X|
What is the difference between Team Members and Account Owners?
Every PicDrop account has exactly one account owner. Team members can be added indefinitely.
The access rights for team members can be set individually: Explanation of the different access rights for team members
The account owner of the PicDrop account, on the other hand, always has full, writing access to:
- all galleries
- the administration of team members
- all details about billing and plans
Account owners also have another small privilege: they can use the FTP access of the account, team members cannot.Link to this entry
What is the difference between the several access rights for team members?
When inviting a new team member to your PicDrop account, you can define which access rights the team member should have.
For active team members you can edit the access rights whenever you want. Just click on the three dots next to the name of the team member in the team members section of your account settings.
The following settings are available:
Writing access enabled
With writing access enabled, a team member can create and delete galleries in your PicDrop account, upload and delete data and change the gallery settings of any gallery that is shared with her/him. Of course access to notifications, sending galleries and all other functions within a gallery are also available.
Writing access disabled
If you deactivate writing access for a team member, he/she can visit all the galleries that are shared with him/her. The team member can view notifications and send galleries. In addition, comments, selections and color flags can be added. Access to the gallery settings, uploads and creating and deleting galleries is not possible.
Access to account settings enabled
With additionally activated access to the account settings, the team member also gets access to the following areas:
(general) Account Settings (preview pictures, welcome texts etc.)
Your Sharing Templates
Default Gallery Settings
Access to account settings disabled
Every team member has access to the settings that affect their own account: their user data & password, their own user accounts and privacy settings.
A team member will never have access to billing-relevant data of the PicDrop account such as invoices, addresses and means of payment.
Find out how you can define access to all or only certain galleries of your PicDrop account for individual team members right here: https://www.picdrop.com/web/faq/how-can-i-define-the-galleries-a-team-member-has-access-to
The combination of access rights and access scopes allows you to individually set up the rights for all your team members.Link to this entry
Who can see a gallery I create as a Team Member?
We want to make collaboration as easy as possible: as a team member in a PicDrop account, you don't have to worry about the individual access rights to your galleries.
Only account owners can set and change the access rights for the team members. The account owner is usually the person who added you as team members to the shared PicDrop account.
Therefore, if you create a sub-gallery within an existing gallery, it will always be immediately visible to all other team members who already have access to the original top gallery.
So you don't have to worry about additional access settings when creating a new gallery and you can be sure that all other team members can work with you immediately.
When you create a new gallery on the top level of the PicDrop account, all team members who already have access to all galleries on the top level of the account will have access to this gallery.Link to this entry