Business

In general, there are no individual prices at picdrop, but a transparent price structure for our affordable plans. You can view this in our plans overview: https://www.picdrop.com/web/pricing

If you need a quote for one of our plans or are interested in a Business XL plan, please send us an e-mail to hello@picdrop.com with the key data of your planned usage and we will gladly create the corresponding quote document for you.

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We would be happy to provide you with a formal quote for your desired plan at picdrop. Simply send us an e-mail to hello@picdrop.com. Tell us your desired plan and the address details to which you'd like us to issue the quote and we'll create and send the corresponding document for you directly.

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We are happy to help you book a Business XL plan and set up your account according to your wishes with the appropriate number of team members and storage.

To book a Business XL plan, please send us an e-mail to hello@picdrop.com with the key details of your planned usage. We will then quickly provide you with the corresponding price or create the corresponding quote if required.

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Just like individual terms of delivery, we cannot sign individual DPAs from our customers, but offer you our DPA to sign in return. We always ensure that our DPA complies with current standards and is regularly legally reviewed and revised.

You can find our DPA in the account preferences of your picdrop account. However, if you need it before creating an account, we will be happy to help you with a blank version for viewing at hello@picdrop.com. Unfortunately, individual changes to our DPA are not possible for individual users.

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In the account preferences of your picdrop account, you can enter a customer reference in addition to the billing address. We will then be happy to take this into account and show it on your invoice.

Important to know: This information must be entered in your account BEFORE we create an invoice so that we can show it on your invoice. So please remember to enter the order number for your picdrop plan in your account in beforehand. Thank you!

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As a small team and company, picdrop does not (yet) have a formal certification to a specific standard, as a certification process is currently beyond the capacity of our team.

But don't worry, we do of course have carefully established internal processes for all relevant topics that we at picdrop follow strictly. You can find more detailed information in our privacy policy, our terms and conditions and the DPA, which is available for signing in every account.

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In order to keep the billing effort as low as possible for both you and picdrop, we currently support payment by direct debit or credit card. If it is not possible for your company to pay your picdrop plan using one of these payment methods under any circumstances, please contact us at hello@picdrop.com. We can't promise anything, but we are of course always interested in finding a good solution for everyone involved.

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All relevant points are already regulated fairly and in accordance with applicable standards in our GTC, our privacy policy and our AVV. Unfortunately, we cannot confirm or sign your terms and conditions for suppliers, as these may conflict with our terms and conditions, which you must accept when registering at picdrop and booking a plan for your account.

As a small team of 20 people, it is unfortunately not possible for us to make exceptions to this, as reviewing individual delivery conditions and contractual regulations takes up a lot of time, which we rather invest in our product for you.

You can find the AVV in the account preferences of your account, where you can also conclude it yourself. If you would like to check it before creating your account, or if it is even a prerequisite for opening an account in your company, we will be happy to help you with a blank version for viewing at hello@picdrop.com.

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Here’s why:
For technical and security reasons, the email address of a deleted account remains blocked for 30 days. During this time, no new access can be created or invited using the same email address.

What can you do?

• Wait it out: After the 30-day period, you’ll be able to invite your team member again using the same email address.
• Use an alternative email address: If it’s urgent, you can use a different email address – or reach out to us. In urgent cases, we can lift the block manually.
• Use “Forgot password”: If the issue is that someone can’t log in, the simplest solution is usually the “Forgot password” link on the login page. This allows the team member to reset their password on their own.

Not sure if someone’s access is still active? Just drop us a message at hello@picdrop.com – we’re happy to help!

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