Yes – You can create multiple PicDrop accounts with one email address.
Just log in to your existing PicDrop account and create a new account in the account settings, in the area “Accounts” via the green button (“Create new account”).
If you log in again with your known access data after that, we will always ask you which of your accounts you want to access.
While you are logged in, you can switch between your accounts via the menu in the upper right corner or in your account settings without having to log in and out.
Easy as that!
Please note:
it’s currently not possible to use two or more user accounts with one email address AND still have FTP access to your PicDrop accounts.
By creating a second user account with the same email address you will lose FTP access to all your accounts. Please only use this function if you don’t need the FTP access.
You have already created a second user account and lost FTP access?
To regain FTP access for your main account please delete all additional user accounts. Then contact us via hello@picdrop.com and we will take care of it for you!
In principle, you don’t really need to worry about it. PicDrop always supports the last three versions of the most popular browsers. These versions include all modern and up-to-date browsers that are currently in circulation and are used by a very large proportion of users. The used browser should, therefore, be compatible with PicDrop for you and your customers.
A detailed list of the browsers PicDrop gets along with, you can still find here:
The desktop version works with:
The following browsers can be used in their mobile version with PicDrop:
You have received an email and you are not sure if it was really sent by PicDrop?
Here you will find everything you need to know and steps on how best to proceed:
Why should I even doubt emails that look like PicDrop?
On November 2018, PicDrop became aware of emails and a fake website trying to pick up user data on our behalf. These were so-called phishing emails.
What are phishing emails?
With phishing, users are lured to fake websites by receiving emails that are often confusingly similar to emails from well-known providers. On these pages, which usually have exactly the same look as the pages and emails they are supposed to imitate, login data is queried. This serves the purpose of “fishing” this data so that the perpetrator can then use it elsewhere. Hence the term “phishing”.
Keywords: email, phishing, security, password
The operation of PicDrop is simple and intuitive, as is the naming of your galleries. However, in some special cases it may be helpful to know which characters PicDrop supports when naming your galleries.
You can use the following characters in your PicDrop gallery names without any problems:
The following characters are automatically converted or reduced by PicDrop into your gallery name:
You enter: & or + PicDrop changes to: und
You enter in: ß PicDrop changes to: ss
You enter: á PicDrop changes to: a (letters with diacritical characters are reduced to the basic letters if possible – with the exception of German umlauts)
All other special characters in the gallery name are not supported by PicDrop and will be removed from your gallery name.
The following file formats can currently be uploaded to PicDrop and displayed:
| Picture Formats | File Suffix | Picture Preview? | Download? |
| JPEG | JPG, JPEG |  |
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| TIFF | TIF, TIFF* | |
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| Photoshop | PSD, PSB* | |
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| Bitmap | BMP | |
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| GIF | GIF | |
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| PNG | PNG | |
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| MPEG | HEIC | No picture format | |
| – | |||
| RAW-Format | File Suffix | Picture Preview? | Download? |
| Canon | CR2, CRW | |
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| Nikon | NEF | |
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| Kodak | DCR | |
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| Sony (Minolta) | MRW | |
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| Olympus | ORF | |
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| Fuji | RAF | |
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| Pentax | DNG, PEF | |
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| Leica | DNG | |
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| Phase One | IIQ | |
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| Leaf | MOS | |
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| Mamiya | MEF | |
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| Digital Negative | DNG | |
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| Hasselblad | 3FR, FFF | |
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| Sony | ARW | |
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| Panasonic | RAW, RW2 | |
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| Samsung | SRW | |
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| Sigma | X3F | |
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| – | |||
| Other Formats | File Suffix | Picture Preview? | Download? |
| Canon (new formats) | CR3 | No picture format | |
| Text files | TXT | No picture format | |
| HDR | HDR | No picture format | |
| OpenEXR | EXR | No picture format | |
| Metadata | XMP | No picture format | |
| Lightroom | LRTEMPLATE, LRCAT, LRDATA |
No picture format | |
| Capture One | COCATALOG, COMASK, COS, COF, COP, COT, EIP | No picture format | |
| Videos | MOV, AVI, M4V, MPG, MPEG, MP4, WMV, FLV, RM, MTS | No picture format |  |
| Graphic files | EPS, AI
SVG DWG, DXF |
–
No picture format No picture format |
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| – | |||
| Please note, errors may occur with RAW formats of newly released cameras, as the camera manufacturers do not publish their RAW “recipes”. However, we try to keep up as fast as possible and display the pictures reasonably correctly. Feel free to write us! (hello@picdrop.com)
*We recommend to deactivate the alpha channels so PicDrop is able to show a clean picture preview. |
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Just you. No one else.
To share galleries with third parties, you should always send the direct link to the desired gallery.
No, unfortunately we don’t offer such a service.
No. With PicDrop we want to offer a lean, perfect service for the selection and transfer of image data. Selling images and ordering prints is a very large, complex area that other vendors are already doing well and is not on our agenda.