First Steps

Can I integrate PicDrop on my website?

Of course, you can use PicDrop under your domain and with your logo etc. If you want, none of your clients will notice that you use our service for your work. You can find more information in your account settings. There you will find the following options:

PicDrop under your domain

With the web integration, you can run PicDrop under your own domain so that we remain invisible to your clients.

For example, www.picdrop.com/maxmustermann/gallery becomes www.maxmustermann.com/client/gallery.

Client login on your site

You can also display the login field for your client accounts (BETA) on your own website. For this, you need knowledge in the area of web programming or some support from your webmaster. This feature is also still in beta and details may change.

 

 

What is the difference between gallery passwords and client access?

This difference is very important.

The password of a gallery, set and activated in the gallery settings, is there to protect your gallery from possible unwanted visitors. If it is activated, your client must enter it when calling up the direct link to the respective gallery. Only then are the pictures of this one gallery are visible.

With a client account, however, your client can use a password to access an overview of all galleries that have been activated for them. You can create such access codes in your account settings. There you can also change the client access at any time or add or remove galleries to a client access. The advantage, your client does not need the latest, direct link to a new gallery every time, but logs in with his client access and automatically sees all new images available for him. It is planned that your client will be notified automatically when new galleries are available for him, but it is currently still necessary that you inform him directly.

At the moment we are unfortunately not yet very good at communicating the difference between these two ways directly in the tool. The reason for this is that the client access function is currently not yet final but rather in beta status. We improve it every week based on user feedback and only when we are one hundred percent satisfied with the result will we officially introduce this function.

How do I change the order of my images?

Please check the appearance tab in your gallery settings. Here you can define the criteria after which your pictures should be sorted automatically.

You can sort your images by…

  • filename
  • color flag
  • file type
  • file size
  • image dimensions
  • capture time
  • upload time

The only requirement for sorting by capture time is that you have not deleted these so-called EXIF data from the photos before you uploaded them to PicDrop. Each sorting can also be reversed (e. g. images sorted by file name from Z to A instead of from A to Z) by activating the “reverse order” option.

Arranging images freely

A completely free sorting of your pictures by drag & drop is not yet possible but planned for the future.

 

How do I create a new gallery?

There are several ways to create a new gallery:

In your browser

Click on “Create New Gallery” in your gallery overview, enter the preferred name of your new gallery and click on “Create gallery” or press ENTER. You will automatically be taken to the new gallery and you can start uploading your first pictures.

Lightroom

Please be aware that you need to install our Lightroom plugin before.

Mark the images, click on “Export” in the bottom left corner of the library view, select “PicDrop FTP Upload” as your destination and enter the name of the new gallery at the bottom of the page. The gallery is created automatically and your images are uploaded. Check the FAQ for more info about our Lightroom plugin.

Via FTP access

In your FTP program, log into your PicDrop FTP account and create a folder. Ready! The gallery is created with it and you can upload pictures to the gallery at any time via FTP, Lightroom or in your browser.

Don’t forget your gallery settings!

For all three ways, you should remember to check the gallery settings afterward and if necessary set what your client is allowed to see and do in the gallery.

How do I set the functions and look of a gallery?

In each of your galleries, you can activate or deactivate all functions individually. You can tailor your galleries perfectly to every client and every project. You are able to do this in each gallery in the upper right corner under “Gallery Settings”.

Appearance

  • Layout: Here you define the appearance of your gallery. and how your pictures should be arranged.
  • Sort by: Here you select how your pictures are sorted by file name, color flag, capture time, upload time, file type, file size, and image dimensions are available as options.
  • Welcome Message: Here you can welcome your customers to their PicDrop gallery or give them specific instructions along the way. The text will always be displayed above the pictures in the gallery.
  • File information: Choose what your customers can see when clicking on a single image.
  • You can also decide if your customers should be able to navigate to sub-galleries and vice versa.
  • PicDrop is available in English and German, here you can define in which language your customers should see PicDrop. If you do not set anything, PicDrop automatically detects the browser language of your customer and then displays the gallery in German or in English.

Functionality

The PicDrop features are for collaborating and communicating with your customers. Here you can decide what your customer can do.

  • Downloads: Here you can specify whether your customers may or may not download your original images.
  • Picture selections: With the picture selection function you can set specific photos in a gallery. With a click on the blue + at the upper left edge of the picture, the picture is added to a set of selections. After completing an image selection, it must be saved and named.
  • Color markings: With the color markers you can very quickly and easily make decisions and assessments with your customers. In the picture overview at the upper right edge of the picture or in the single picture display under each picture, the color marking menu appears and each color can be selected with a single click. The colors red, yellow, green and FINAL are available. (Pro-Tip: Sort the images in the “Appearance” area by color markers and downwards.) This automatically sorts your images in the overview according to color and displays them separately, which makes it extremely easy to filter out favorites.)
  • Comments: By activating the comments your customers have the possibility to write comments on each picture in the gallery. The comments will be displayed at the bottom left of the picture and can be created in the same place.
  • Customer upload: If you want your customers to upload images to the gallery as easily as you can, then activate the customer upload.
  • Print contact sheet: For further coordination, you can also activate the option for your customers to print a contact sheet.

Security

Here you are able to protect your pictures with a watermark and password. But above all, you can specify the address at which your gallery should be accessible.

  • Gallery Links: There are several ways your gallery links can look. You can choose between plain & secure link, secure link only, and private. The secure link consists of your PicDrop account name and the gallery name, for example, www.picdrop.com/accountname/galleryname. The secure link is created from your account name and a randomly generated letter and number sequence such as www.picdrop.com/accountname/folge4zufalls1prinzip, If you set your gallery as private, it will only be visible to you as an account owner and added customer accounts.
  • Password: Regardless of the shape of the gallery link, you can create or have an additional gallery password created for each gallery. We generally recommend this additional step to secure the gallery to all users.
  • Watermark: To protect your pictures, you can activate the PicDrop watermark function. For this purpose, enter one or more desired watermarks in your account settings, for example with your logo. These can then be selected in the gallery settings.
    Please note: Activating and disabling watermarks for a gallery can take some time. Please be patient while the function is applied before making any other adjustments to the gallery settings. It is also important to know that we do not overwrite the watermarks on your original pictures since we will never change your files. Instead, we put the watermark over the thumbnails so they are protected from screenshots. Even though watermarks are enabled, the original files can be downloaded. Make sure to deselect download as a function in the gallery settings.

Presentation View

The presentation view is a specific way for you to deliver a gallery to your customers. It focuses on the beautiful presentation of your pictures and puts the practical PicDrop functions in the background. The presentation view is available for you in some plans. All features of the presentation view are also available in details in our FAQ.

  • Starting the gallery in presentation view: The essential setting for the presentation view is its activation/deactivation.
  • Since some of the familiar PicDrop functions are not active in the presentation view, if you would still like to use these functions with your customers, you should activate the switch to Edit View. You can apply this change by entering a 4-6 digit PIN number.
  • You can hide red marked images in the presentation view from the gallery, so you can present the best pictures.

Don’t forget to save!

If you have set everything, you can save your settings by clicking on “Apply Changes“. To make sure that your customer gets exactly the settings you expect. Select “Client View” in the top right corner to see how your clients will see the gallery!

How do my clients get to their galleries? Do they need an account?

Your clients do not need an account or log in.

Nevertheless, there are two different, easy ways to send galleries to your clients.

Directly

Send your clients the direct URL to your gallery – they don’t need to log in unless you have set a gallery password in the gallery settings. This is the fastest, most convenient and most used way.

You can send the address to them by e-mail, instant messenger, etc… Or conveniently via PicDrop by clicking on “Send” in your gallery.

Via client access

You can create clients accounts in your account settings. You can set a password and assign this password to one or more galleries to which your client will have access. Afterward, you point your client to your PicDrop URL (https://www.picdrop.com/your-username). There he/she will find a login field in which he/she only has to enter his/her password. After the successful login, your client will see an overview of all the galleries that have been activated for him/her.

It is important to understand that the client access code has nothing to do with the password of a single gallery. Without a client account, neither your client nor anyone else can see your gallery overview. This overview is reserved for you only. Therefore, it makes no sense to refer clients to your own PicDrop URL unless they have client access.

How to upload my first pictures?

After you’ve signed up for your free PicDrop account there are many ways to upload your images to PicDrop:

Drag & Drop

Simply mark the pictures you want to upload in Apple Finder or Windows Explorer and drag them anywhere in your open gallery. (No need to drag them on the hint field for the “Drag & Drop” upload) Then release your mouse button. Your upload starts immediately without you having to do anything else. You can check the status of your upload on the bottom right.

Use the upload button

In the hint field for the “Drag & Drop” upload you will also find a classic upload button (green). By clicking on it, you can search in your Finder or Explorer and also select several files at the same time.

Via FTP

You can also manage and organize your galleries and pictures via FTP. You will find the login data in your registration mail and instructions on how to set up your FTP program in the FAQ section “How do I set up my FTP program correctly?

Lightroom export

After installing the FTP-Upload for Lightroom, you can also upload images directly from Lightroom or create new galleries and upload images to them. The exact instructions for installing the plugin and uploading your first images from Lightroom can be found in the FAQ section “How do I install my PicDrop Lightroom plugin?

How do I setup my FTP client?

Your FTP login data can be found in your account settings.

Setting up your FTP accounts isn’t rocket science and in most cases the same procedure. There are differences in the applications though. We compiled a list of the most common FTP clients and provide you with a step by step guide on how to set them up.

One more thing before you start: if your FTP program has problems uploading using Windows, please disable the option to run uploads in .filepart format. (Applies mainly to WinSCP/Putty)

Cyberduck: (Mac)

cyberduck logo
  • Click on “New Connection” on the top right
  • Type in this data:
    Connection type: SFTP (SSH Connection)
    
    Server: ftp.picdrop.de
    
    Port: 22
    
    Username: Your chosen username
    
    Password: Your password
  • Click on “Connect”
  • Your PicDrop-Account can now be found in your Bookmarks and can be opened anytime.

Transmit: (Mac)

transmit logo
  • Click on “Favorites”
  • Click the + sign on the bottom edge
  • Type in this data:
    Protocol: “SFTP”
    
    Server: ftp.picdrop.de
    
    Username: Your chosen username
    
    Password: Your password
  • Click on “Save”
  • Double click the just created item to connect to PicDrop
  • Your PicDrop-Account can now be found in your Bookmarks and can be opened anytime
    Attention: while renaming and moving files and folders in Transmit there are issues sometimes. This is a Transmit issue, not PicDrops. We are working on a solution.

Forklift: (Mac)

forklift logo
  • Click on the star in the “Favorites” menu at the top
  • Click the + sign on the bottom edge
  • Type in this data:
    Protocol: “SFTP”
    
    Name: PicDrop
    
    Group: Favorites
    
    Server: ftp.picdrop.de
    
    Username: Your chosen username
    
    Password: Your password (leave “Ask” blank)
  • Click on “Save”
  • Double click the just created item to connect to PicDrop
  • Your PicDrop-account can now be opened anytime via the “Favorites” in Forklift.

Filezilla: (Windows)

filezilla logo
  • Click on  “File”
  • Click on “Servermanager”
  • Click on “New Server”
  • Type in this data
    Server: ftp.picdrop.de
    
    Port: 22
    
    Server Type: SFTP - SSH File Transfer Protocol
    
    Logon Type: Normal
    
    User: Your chosen username
    
    Password: Your password
  • Click on “Connect”
  • You can now use the new PicDrop-login via the Server Manager

Explorer: (Windows)

  • Enter “ftp.picdrop.com” in the address bar
  • Confirm the input by hitting the enter key
  • Type in this data:
    Username: Your chosen username
    
    Password: Your password
  • Activate “save password”

If these instructions didn’t help you or your FTP client is not covered or not working as you would like it to, write to hello@picdrop.com and we will help you!